Original topic:

A bug detected when using the earphones

(Topic created on: 06-24-2021 01:27 AM)
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Sand2136
Active Level 1
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Actually, I got a bug, I don't know why; but when I have on my earphones on then if notification comes after that the notification sounds just go on repeatedly playing with the sound which was playing before. Finally, this thing terminated after restarting the phone.
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Sand2136
Active Level 1
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Samsung M31
Others
Nah its already fixed with the new update
Sand2136
Active Level 1
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Okay thanks
cs-member13
Expert Level 4
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Sand2136
Active Level 1
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Thank you, I'll do it for sure
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