Original topic:

5G signal not stable, switching to 4G automatically

(Topic created on: 3 weeks ago)
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Kamaleshganu
Active Level 5
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Dear,
 Samsung Team, India
We always face such problems😡 that we are forced to get upset. And except Samsung phones😡😡😢, no other brand phone has 5G single stable so automatic 4G mode. Samsung phones have as many 5G network stable problems😭 as we have. So many days have passed and the era of AI has come but Samsung phones have the problem of network not being stable. And one more thing, 5G+ network remains stable in other brands of mobiles, while our Samsung does not have the facility of 5G+ network. It seems that we are buying phones by paying so much money but what is the benefit? As a result, we have to face many problems. I request you to pay attention to this 5G stable network problem... as long as 5G network is continuously available in the phone.


12 Comments
goodthings
Expert Level 5
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Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also ,click on 3dots in my reply section and click on accept solution. Thanks.
Kamaleshganu
Active Level 5
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I told them and..got no solution...was disappointed...and they are saying please give a video of the problem that is happening...how can we make a specific video of 5G network not being stable or not working....this is impossible to do that....
goodthings
Expert Level 5
Others
Please complaint repeat again and again on same chanel. Thanks.