55" Frame TV restarting / Bootloop issue

[Ak3874]

Hi All,

My Samsung Frame TV is stuck on bootloop. Once switchedon it keeps switching off and restarting. Even though this restarting and bootloop issue is there on many Frame TV and other Samsung smart TVs, Samsung has refused to rectify in warranty as warranty lapsed by one day. 

[Lekshmanan]

Visit Near Service Center.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Ak3874]

I had received full refund as samsung coupon, that too after repeated calls and follow ups for 2 months

[egk10]

Did they refund In spite of your model being out of warranty ? As im facing the issue