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07-25-2020 09:42 PM (Last edited 07-25-2020 09:43 PM ) in
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07-25-2020 10:00 PM in
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07-28-2020 02:33 PM in
My GalaxyDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "overheating" issue please follow the below given steps:
1)Close background running apps.
Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support