Original topic:

S22U back swiping not working

(Topic created on: 02-13-2024 10:20 PM)
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LJ7
Active Level 2
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My Galaxy
Hi, recently i have noticed that back swiping is not working properly. The screen is also stuck while using some apps like youtube and Netflix etc.

Even my s22u became very sluggish and responsiveness is not good. I think by updating every month even it's premium flagship Samsung making this series vulnerable. So that we can buy latest ones.

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3 Comments
Anonymous
Not applicable
My Galaxy
Little bit true.
U can reset ur phone once
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cs_member8
Moderator
Moderator
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My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you share the log file also share images and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue. However, we are taking your valuable feedback regarding this.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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My Galaxy
456685
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