- 1. If your phone is on, power it off.
- 2. Hold down the Power and Volume up buttons simultaneously. You should see the Samsung logo followed by an "Installing system update" screen.
- 3. After a few seconds, you should see a "No command" message flashing on the screen. Wait 10 to 15 seconds at this screen and the device will enter recovery mode.
- 4. Use the Volume buttons to scroll through the menu and the power button to make a selection.
- 5. Highlight Wipe data/factory reset.
- 6. Press the Power button to select.
- 7. Highlight and select Yes to confirm the reset.
- 8. Once the reset is complete, you will be bounced back to the same recovery mode menu. Press the Power button to select Reboot system now.
Your phone will power on and be reset to its factory settings. The next time you turn the phone on, you will go through the initial setup process as if it were a brand new phone. Once set up, you can go about restoring your data from wherever you had it backed up.
As mentioned earlier, if you're resetting your phone via recovery mode, Factory Reset Protection kicks in if you haven't already removed your Google accounts from the device. So if you're selling your device, make sure you remove your Google accounts and lock screen security before you do a hard reset through the recovery mode.
