Yesterday .. I got a message from find my mobile and after that a call from find my mobile and then my device shut down automatically. After that , it automatically restart and I saw erasing data on the screen and after 5 minute when it turned on everything gone ... 😭😭😭 I didn't even make any back up data . Please help me ... how can I get back my documents, pictures and other data..
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
