Help post

[sohel9v9]

Yesterday .. I got a message from find my mobile and after that a call from find my mobile and then my device shut down automatically.  After that , it automatically restart and I saw  erasing data on the screen and after 5 minute when it turned on everything gone ... 😭😭😭 I didn't even make any back up data . Please help me ... how can I get back my documents,  pictures and other data.. 

[samfan91]

It's all gone bro, you can try professional data recovery service but they'll be very expensive.

But I don't understand who activated the find my mobile data erase. That mobile yours? Bought it second hand?

[sohel9v9]

New phone bro.... can I get my data back through using professional data recovery service ??

[sohel9v9]

You know some of the professionals who made recovery

[samfan91]

Do google search bro, many Bangalore based companies doing data recovery.

[sohel9v9]

.don't have any data backup... can I get my data back thats so important for me 😭😭😭

[samfan91]

Then careful bro, don't try any shortcut solution posted in internet. Get help from professional person. Also don't use that mobile bcoz there is a chance for old files get overwritten by new files.

[sohel9v9]

Thanks for these advice but where I can get a professional person to solve this ... 😭😭

[Ab_Heartsy]

Recovering from phones internal memory is a difficult task, some companies can take it out for some money. But if you want to try you can use data recovery softwares like diskdrill, recoverit etc (but not sure how successful it might get)

Also the first step should be to find or remove the old samsung account with a new one, any idea how the old account got hacked, anybody know ur password? 2) don't use ur device to store new files as it'll over write the previous files, also don't hard reset after the setup with new account.

[sohel9v9]

Thanks for the advice ... but is it possible to recover data although I don't have any back up ...

[Anonymous]

Radhakumari