Original topic:

Green Line on Galaxy S22 Ultra - Is Free Screen Replacement

(Topic created on: 05-08-2025 10:01 AM)
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GokuxGuku
Beginner Level 2
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My Galaxy
Hello. My Galaxy S22 Ultra suddenly when I was Watching YouTube videos ' developed a vertical green line on the display

 The phone was not dropped or damaged

I have heard that Samsung is offering free screen replacements for this issue as it is considered a manufacturing defect. I would like to confirm if I'm eligible for the free replacement in Bangladesh ' I have my proof of purchase and IMEI number available

 Please guide me on the next steps

Thank you 
7 Comments
My Galaxy
Is there's no dent or scratch you're eligible.
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GokuxGuku
Beginner Level 2
My Galaxy
There's no physical damage ' indeed
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My Galaxy
Then visit your nearest samsung service centre and explain your problem to them if they deny then contact samsung customer support through call or gmail if you call them then ask them to give their phone to high authorities and then explain your problem to support team and they will provide you a free display replacement.
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Mnkpz
Active Level 6
My Galaxy
1st contact to samsung care and ask him to register complaint then visit service centre
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goodthings
Expert Level 5
My Galaxy
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
My Galaxy
Your's most welcome to here.
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ram_ram
Expert Level 2
My Galaxy
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply first you must get job card from Samsung service center
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