AbhishekSavant
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01-15-2021 02:48 PM (Last edited 01-26-2021 03:09 PM ) in
My Galaxy
Hello, Everyone!
Can anyone tell me how to change the mobile number in My Galaxy App of Samsung? I have been to Settings but one can only edit personal information except the phone number. I tried it in the browser as well but didn't find the solution. I even tried clearing the Cache and the Data inside the storage of the App by Force stopping the App first and then, open the App again so that it would ask me to register it again but that too doesn't seem to be working. Does anyone has the solution for the same without Resetting anything of course including the Factory Reset/Restore, Please help!
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Vrang
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01-16-2021 11:35 AM in
My Galaxy
Remove all SIM Cards and just put the Sim which you want to change to and open My Galaxy App and Register with that SIM and finally add remaining SIM Cards
Done
Done
AbhishekSavant
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01-16-2021 03:12 PM (Last edited 01-16-2021 03:14 PM ) in
My Galaxy
Hi! @Vrang All these steps have already been carried out a couple of times before writing this post but unfortunately nothing works. That's the reason why I have questioned if someone has the solution for the same. I tried that step as welll but the moment you open the app, it logs me in automatically with the same Mobile Number which was first registered despite the SIM of the registered phone number removed or not present. There is either some problem with the app or one cannot edit or change the Phone Number once registered as some companies do have such policies but they inform you during registration. Anyway, thank you for your time and suggestion!
Vrang
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01-16-2021 05:38 PM in
My Galaxy
Sorry to hear that I think The Phone is connected with your Google Account ir Samsung Account Try editing Your Samsung Account Or Google Account
AbhishekSavant
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01-16-2021 08:08 PM (Last edited 01-16-2021 08:09 PM ) in
My Galaxy
Yes, but my Samsung and Google Account are not using the Phone Number which is registered with the My Galaxy App. It has already been updated. I tried all the steps before but nothing seems to be working. Thank you once again for another suggestion, I really appreciate!