Original topic:

update for note 10 plus

(Topic created on: 11-26-2020 02:17 PM)
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amol7
Active Level 3
Options
Mumbai
Why i am unable to update my galaxy note 10 plus, even after enrolled for beta program what is the issue???? 
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4 Comments
syedhammad
Active Level 4
Mumbai
it take some time
not evryone is getting updates
for some areas there vil be particular release time
AdvNishantRaj
Active Level 5
Mumbai
restart your phone and check software update . do it several times , you'll get the update.
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amol7
Active Level 3
Mumbai
Finally got the update so excited but don't understand phone seems to be slow in use and getting hotter while using and even in charging is there any problem in update
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cs-member13
Expert Level 4
Mumbai

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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