Original topic:

s9 plus display issue

(Topic created on: 08-26-2019 02:36 PM)
445 Views
devesh001
Active Level 4
Options
Mumbai
Recently i have replaced my s9 plus display from samsung service center.
After replacement  i noticed they provide low quality display as compare to old display.
Low color contrast , more brighter but less color.
When i raised the issue they said production is changed so i can't help you.

Left side - original display
Right side - replaced display

Both are same device

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If any one going for display replacement check carefully otherwise sale product bcoz u will not get same quality display.
They are manufacturing low quality display for prize cutting. 
25 Comments
tshastry
Active Level 5
Mumbai
Check if the Blue Light filter is ON
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devesh001
Active Level 4
Mumbai
default setting u can see in navigation bar
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tshastry
Active Level 5
Mumbai
And make sure you have selected Display Mode (Dynamic,Vivid,Amoled,Natural) etc etc..
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devesh001
Active Level 4
Mumbai
default setting
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tshastry
Active Level 5
Mumbai
I believe you are right you should have this escalated to Samsung Quality Assurance Team have that panel replaced immediately
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devesh001
Active Level 4
Mumbai
how can i contact with quality assurance team
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tshastry
Active Level 5
Mumbai
call them and mention your service ID/invoice no. along with service Centre name and ask them to connect you to customer grievance/ Quality Assurance.
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tshastry
Active Level 5
Mumbai
make the communication professionally keep everything documented if you didn't not hear back from them Make this public in Twitter
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devesh001
Active Level 4
Mumbai
i have done everything with Samsung head office and also check by quality assurance team i have mail from head office they are saying they are saying its normal dont have any issue.
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