Original topic:

System Process isn't working

(Topic created on: 02-12-2024 09:00 PM)
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AbhishekGhapure
Beginner Level 2
Options
Mumbai
System Process isn't working error while using What's app majorly in my New S24 Ultra. This error stops working of phone, this blocks ringtone of incoming call and gets unnoticed. Work out guys this is getting serious day by day
4 Comments
MickY0786
Beginner Level 2
Mumbai
🥲
msanand191
Active Level 3
Mumbai
Not able to understand what is the issue
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cs_member8
Moderator
Moderator
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Mumbai

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you share the log file also share images and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Niharshah
Active Level 3
Mumbai
I am also facing same issue with Samsung S23 ultra. Do let me know if you get any solution. I went to the service centre and they formatted the phone as well but no resolution.

I also wiped the cache memory still no solution
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