Screen flickering #screenflickering

[imambekar]

I am facing screen flickering from past two days which at some point stop and starts again for while have tried clearing cache partition, force restart and safe mode but havent tried factory reset as i have very essential data on my phone.

Is it a bug from any recently updated app or should i get my s20 checked by nearest samsung service centre or wait for a security patch please suggest its too frustrating.

Would like to add I havent dropped my phone neither it was submerged in the water must have got few sprinkle due to rainy weather in mumbai apart from this nothing is happened ever.

[lucifer_mornin9star]

Basically, it is a bug issue with the light sensors and untill samsung brings up an update with the bug fixed, i dont think any of the troubleshooting will work, i have seen elsewhere people having samsung replace their display and didnt have the issue after or they did not follow up on it but no troubleshooting from our side can fix it.

[lucifer_mornin9star]

I saw a bunch of videos on youtube and stuff suggesting installing some third-party apps to temporarily fix it but i feel it is a sensor that is acting up, please do let me know if you are able to find a solution or a different perspective to this issue, it is making me reconsider upgrading to a newer samsung

[Maverickk]

well according to me its might not be the sensor issue.. reason being previously my screen use to fliker continuously but now its constantly yellowish/greenish irrespective of the lightning condition. and yeah you correctly said that non of the troubleshooting method from our side can fix the issue.

[Maverickk]

did you find the solution mate? i guess i know the solution now!

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[imambekar]

Can you guys follow the path as asked by the samsung customer support to highlight it further to samsung

[Maverickk]

i did. and nothing happened. every time i ask about the status.. they say your logs are getting reviewed to know more about the issue please have patience..
they are just good for 1 thing.. "NOTHING"

[imambekar]

And also @lucifer_morning9star and @maverickk kindly upload a photo of the issues that you guys are facing we have to hope for a reply for customer support if more people report other then that i hope they dont reply with the same troubleshooting method as we are aware and had also tried every possible solution

[Maverickk]

well i uploaded a detailed video clearly showing my issue.

[lucifer_mornin9star]

This is a picture of when it happens, tried uploading a video but couldnt