Original topic:

Samsung Galaxy S10e

(Topic created on: 04-26-2020 01:01 AM)
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ktmali
Beginner Level 2
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Mumbai
I have sum camera quality issues after software update my Samsung galaxy s10e please fix this issue 
2 Comments
Anonymous
Not applicable
Mumbai
Just flash with the previous update.
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Samsung_Support3
Moderator
Moderator
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Mumbai

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Kindly follow these below mentioned troubleshooting steps to resolve
camera issue:-

1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

If issue still persist, kindly send us log file through error report section from Samsung Member within 15 minutes of issue occurrence, this will help us to assist you better. (Samsung member > Get help > Send feedback > Error report > Select the issue).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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