Original topic:

Network issue

(Topic created on: 01-19-2019 09:02 PM)
486 Views
mayu10
Active Level 2
Options
Mumbai
From last update facing too much problem in network settings...
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7 Comments
daksha
Active Level 10
Mumbai
then it will be because of sim
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mayu10
Active Level 2
Mumbai
NO...
I take a new sim card
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mayu10
Active Level 2
Mumbai
i asked sim card gallery... they told its phone problem
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Mumbai
ok
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admin_
Expert Level 5
Mumbai
Thanks for being with Samsung and for sharing your Concern.
We recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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anishnath
Active Level 6
Mumbai

nice line

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anishnath
Active Level 6
Mumbai

thats very bad 

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