Original topic:

rear camera blurr after an update samsung a30s

(Topic created on: 10-12-2020 11:33 PM)
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praxyleo
Active Level 1
Options
Hyderabad
My rear camera is blurr and struggles to adjust or focus length and it doesn't work at all and this happened right after I did a Samsung update recently,  thought samsung will fix it in next update but they didn't as I already have two updates in my phone as of today after that issue
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3 Comments
ashish4168
Active Level 3
Hyderabad
reset your camera app
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praxyleo
Active Level 1
Hyderabad
all that is done..resetting camera..clearing cache etc., which were suggested
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cs-member13
Expert Level 4
Hyderabad

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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