sudhakarupt
Beginner Level 2
Options
Hyderabad
Am using m30s, when I go to phone app to call a contact and tap a contact , usually it should give 2 dial icons one for each sim. But it's not coming. 

Whereas in other samsung phone it's available. 

I request samsung to consider this and provide update. 
6 Comments
Sidhabhi
Expert Level 5
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Hyderabad
Press on dial 1 sim icon
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sudhakarupt
Beginner Level 2
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Hyderabad
Thanks for the reply. Yes On the keypad dial screen we can click on sim icon to toggle between sims . But when we go and tap contact, it's not giving option to select any preferred sim for that call only. I see that both sims in other samsumg phone M02 .
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TimonN
Expert Level 2
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Hyderabad
This option was removed by OneUI 3 update.
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sudhakarupt
Beginner Level 2
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Hyderabad
@TimonN, thank you for the update. I think samsung can get it back with next update. I find it inconvenience that I do not have easy way to use sim for calls
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TimonN
Expert Level 2
Options
Hyderabad
But I don't think many have issue with it like me or you have.
I wrote post about it when OneUI 3 was released.

Unless many users send complaint or feedback to Samsung , they won't change it.
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cs-member13
Expert Level 1
Options
Hyderabad

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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