Original topic:

Auto reboot in M31s

(Topic created on: 10-03-2021 09:35 PM)
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Samsung_unlnCZW
Beginner Level 3
Options
Hyderabad

I hv M31s. Since 1 week it is rebooting itself continuously. Warrenty period completed one month back only. Any solution to fix this?

6 Comments
rahul2006
Active Level 10
Hyderabad
I don't have such issue
rahul2006
Active Level 10
Hyderabad
But slow device is a big issue
0 Likes
Hyderabad
Problem is in Software I think.
So wait for the next update.
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SrajTech
Expert Level 5
Hyderabad
Hey, I had a talk with Samsung service center engineer, he told me that it is power ic problem, either a software flash at service center or replacement of motherboard will help, he told me if device is out of warranty and you don't want to get the motherboard replacement, then go to a known mobile repair engineer, he will repair the power ic and phone will work properly
He told me that now company is also having problem because the issue has occurred in huge amounts and they are not able to provide free replacement because cost of motherboard is high, its loss of Samsung from all angles
Now you just raise this matter on twitter and comment on tweets of utsav techie and others who have tweeted regarding this
The issue has been highlighted by youtubers and media groups so Samsung might give some solutions now
Just wait and raise
0 Likes
Hyderabad
samsung prepare these phones for 1 year use(use and throw basis) so now you need to buy new one and throw existing 😂🤣
0 Likes
Hyderabad

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/  

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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