A52S camera hangs frequently

[Vikram7055]

Hi Team I am facing camera hangs or freezing when I am trying to capture video. Video recor wont start as expected

[BVikram]

Once check how it behave in test mode *#0*#

[Vikram7055]

Thanks Bvikram, this works fine but when we try to record video it hangs and wont start

[BVikram]

OK, did you try to clear camera App cache. If still check it once in safe mode.

[Vikram7055]

Done many times

[Sid_Karna]

I don't face any issues on my A52s

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Rishabh_Singh_Banda]

Kindly check Divice Care Option.