When i click add apps option, It just doesn't load up! Any fixes?

[SamsungJ7nxtUser]

[Ehsank]

where u click on add apps option?

[SamsungJ7nxtUser]

here

[Ehsank]

ok go to this app>storage >clear cache then try

[SamsungJ7nxtUser]

I already tried it! The issue still persists also pubg doesn't show up by default even though i downloaded it from playstore!

[Ehsank]

ok then clear data and click on force stop >restart your device then check

[SamsungJ7nxtUser]

Tried that but it's still not loading

[HarishA34]

don't use Battery very Low condition below 20% and check Internet

[SamsungJ7nxtUser]

The issue still persists

[Ehsank]

then wait try after sometime