Original topic:

Galaxy A71 is unable to load game.

(Topic created on: 05-18-2021 12:52 AM)
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Ajitk5915
Active Level 2
Options
Gaming Hub
You can see in the video, I'm continuesly trying to open the game, but suddenly the game is shutting down again and again, I'm facing this problem sice 5-6 days, this is a new problem. I don't know whether only I am facing this problem or what?

Very frustrating.


7 Comments
Arman-INS
Active Level 10
Gaming Hub
I think that game has some bugs which
try with other games
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Ajitk5915
Active Level 2
Gaming Hub
But this is my favourite game, and it's not lunching 😔😔
Arman-INS
Active Level 10
Gaming Hub
have you recently update the game ?
0 Likes
Gaming Hub
Check for that game update

Also clear it's cache
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Ajitk5915
Active Level 2
Gaming Hub
Already tried.
0 Likes
imjàke
Active Level 3
Gaming Hub
Turn of Priority mode and then try to start the game
cs-member13
Expert Level 4
Gaming Hub

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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