Original topic:

Screen recording bug in M31

(Topic created on: 04-11-2021 04:05 PM)
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suman549
Active Level 1
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Gaming Hub
I am facing a screen recording bug since a long time. It works smoothly in the beginning. Is this problem only with me or others are also facing the same problem??
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Gaming Hub
Is that official app?? Or some 3rd party apps
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suman549
Active Level 1
Gaming Hub
Ist official app given in this device.
Watch this

Screenshot_20210411-175656_Settings_2578.jpg

Gaming Hub
Are you talking about game launcher screen recorder??
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suman549
Active Level 1
Gaming Hub
Yes
Gaming Hub
Clear game launcher cache And try

Or uninstall game launcher update

Settings>apps>scroll down to game launcher>click 3 dots at top right corner>select uninstall latest update
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suman549
Active Level 1
Gaming Hub
It doesn't works
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Gaming Hub
Try to record some other games and check
Or
Once perform normal phone reset settings

Settings>general management>select reset>click on reset settings

Note: this will change all settings to default
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suman549
Active Level 1
Gaming Hub
I have tried both but it doesn't works 🥺
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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