I've done all the things. Restart, Uninstaller, reinstall, ensure everything is updated, etc., so please save me that spiel. After the update...
My Fitbit Charge 5 will no longer connect to the app on my phone. It finds the Charge 5 but it will not connect.
My Sony WH-100XM4 headphones are also experiencing seemingly random disconnects and a auto power off that shuts down the headphones.
From what I'm reading, everyone is pointing the finger at everyone else, and no one appears to be owning the fix. The root is clearly with the Samsung version of Android 13, and whether that's on Google or Samsung, I don't know, but could someone please fix this so we can enjoy your products?
This has me - for the first time in a decade - seriously considering a switch in phone and peripherals. If the Android system and Samsung products cannot reliably cohere within an ecosystem, then what choice do I as a consumer have?
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Reset app preferences. Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.
* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
