Original topic:

My phone 4lines

(Topic created on: 08-06-2023 01:20 AM)
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vinobabloo
Beginner Level 2
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Galaxy Z
After June update my display green line issue note 20 ultra
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4 Comments
boywidlens_
Expert Level 2
Galaxy Z
This happens most of the time... take it to nearest galaxy store or customer service.
Probably they will say to change motherboard or screen
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Galaxy Z
Visit nearby service center and check if they offer you free screen replacement. If not (if your phone have no sign of physical damage) drop an emails on servicehead.in@samsung.com
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Jameswalter
Active Level 4
Galaxy Z

Samsung Replaces Galaxy Note 20 Ultra Screen For Free: Due To Green Lines. In a move aimed at addressing a widespread display issue, Samsung has announced that it will provide free screen replacements for users of the Galaxy Note 20 Ultra smartphone who have experienced the emergence of green lines on their screens. Contact customer care for details information.

Regards,
Jimmy

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cs_member9
Active Level 7
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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