My fold 4 has low in-call volume. I never witnessed such low call volume on any of my flagships - Note 20 ultra, Note 9, S7 edge. In fact on my previous phone i.e. note 20 ultra I used to keep the device a little away from ear because the sound was quite loud. I am a little disappointed. I exhort Samsung to do something through software update.
The speaker is actually at the edge because of that you would need to place the phone at slight angles. I have it and yes at a certain angle it sounds just fine.
I did not know that the phone came with in call volume set at low. Next day when I received a call, I pressed the volume+ key and hurray! the volume became just fine. Now, it is as loud as expected from.a flagship. I am loving the phone every passing day.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
1. Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)
Check device volume settings Please follow the below steps:
Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Sound & vibration. Step3: Tap on Volume. Step4: Drag the volume adjustment bar left or right to increase or decrease the device volume.
To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.
Clear Sound picker data
Step1: Got to Settings Step2: Apps Step3: Filter and sort Step4: Enable "Show system apps" Step5: Tap "OK" Step6: Search Sound Picker Step7: Tap on storage Step8: clear data of Sound picker.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
