Original topic:

Jio 5g problem

(Topic created on: 01-18-2023 08:15 AM)
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Ashu_0770
Active Level 1
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Galaxy Z
I want to know is the samsung has roll out the 5g update for z fold 3 to support jio 5g? 
Mine phone is up to date but jio 5g is not working and if I shift my jio sim to some other mobile their 5g works perfectly. Any help on this? 
10 Comments
ksrdj
Active Level 6
Galaxy Z
Same problem here
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ksrdj
Active Level 6
Galaxy Z
If I change to airtel 5 g is working. But if I use my jio sim no 5g . If I use the same jio sim in another brand 5g phone it works .I also have z fold 3
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SANJAY8527
Active Level 3
Galaxy Z
Today received a latest update for fold 3 still not working with Jio5G
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Ashu_0770
Active Level 1
Galaxy Z
Same here as well... 😠
Ashu_0770
Active Level 1
Galaxy Z
I got the update from Samsung that For fold 3 5g update is rolled out and at the end of this month all fold 3 users can use the 5g services.
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cs-member11
Moderator
Moderator
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Galaxy Z

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And the software might release this as soon as possible it is a humble request to wait for it.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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SANJAY8527
Active Level 3
Galaxy Z
When will you release 5G update for Fold 3?
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nbbbbbbb
Active Level 6
Galaxy Z
Dekhlo Screenshot_20230325_144823_Samsung Members.jpgScreenshot_20230325_144805_Samsung Members.jpg
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