Original topic:

Fold 4 keeps powering down and no display once unfolded

(Topic created on: 03-29-2023 02:00 AM)
166 Views
nojima
Beginner Level 2
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Galaxy Z

I've had this since day 1 and this just randomly happened. I unfolded and the inside screen wasn't on. This has happened before but the screen wasnt coming on after holding down the power button https://vshare.onl/ . Well the outside screen works fine and boots the phone up. As soon as I unfold it the screen goes off and phone dies. Anyone else have this problem? I guess I'll be contacted Samsung shortly

2 Comments
cs-member11
Moderator
Moderator
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Mohitam
Beginner Level 2
Galaxy Z
Dear I am facing same problem with my Samsung Galaxy Fold 3.
Service centre staff told me that screen has damaged and cost is Rs. 33500.
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