I have used samsung for about 15 years from button phone to samsung galaxy note 2, samsung galaxy S6 edge, samsung galaxy S 8+, Samsung Galaxy note 20 ultra 5G. Now I using Samsung Galaxy Z Fold 3, It is with a heavy heart that, I have to say that, I have not been able to use my phone for a year because the display is broken. I usually use the mobile using the primary screen. I don't really need a double screen. Even then I couldn't figure out how the screen got damaged. The screen of Samsung Galaxy Z Fold series phones needs to be improved.
We understand your concern and we will request you kindly visit the service center for a physical inspection of your device by a Samsung expert engineer. So that he can check the exact issue with the device and fix it as the earliest.
Thanks for your information, now I am in Bangladesh , when I going to Malaysia or Thailand then I check my phone. Can you tell me which area is best for checking my phone?
If your phone's display has been broken for a year and you haven't been able to use it, there could be several reasons for the display damage and your inability to figure out what caused it. Here are some possible explanations and steps you might consider:
1. Physical Impact or Pressure: Accidental drops, impacts, or applying pressure to the phone can cause display damage. Even if you don't remember a specific incident, the damage could have occurred over time due to minor impacts.
2. Manufacturing Defect: In some cases, displays can develop issues due to manufacturing defects. These defects might not be immediately noticeable and can worsen over time.
3. Moisture or Liquid Exposure: Exposure to moisture, water, or other liquids can cause display damage. Even a small amount of liquid entering the phone can affect its internal components, including the display.
Thanks for your information. For your kind information, I use the phone very carefully. I don't use double screen very much. The phone has never dropped out of my hand, or taken any stress. But sadly I don't understand how the screen got cracked in the middle. I don't know what to do now.
