Call recording feature not showing

[Abhinavkj]

Call Record feature missing in phone application on fold 3, tried resetting the phone application but nothing happening. 

[Sidhabhi]

Check screenshots

Also if you are using wifi calling then it won't work

Second, if you bought your device from outside India,then you won't be able to use it

[Abhinavkj]

Actually in my phone there is no such option

[Sidhabhi]

From where you bought it

[Abhinavkj]

Samsung store Dubai,
But using it in india

[Sidhabhi]

That's why its not available,as Dubai doesn't allow call recording

[vivek54]

But mine is bought from india but still facing issue in fold4

[Abhinavkj]

Agreed but phone is being used in india and with indian sim

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note, please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung. 

Warm Regards,  
Samsung Customer Support 

[Abhinavkj]

Already Done, but they have not revert back with answer yet