m31 is troublesome_playstore not working

[Gauravar]

Need help with playstore, as I am unable to download any app. Also, galaxystore doesn't have enough apps where I am actually allowed to download. Can anyone help

[AjayJetavat]

go to settings>apps find play store and clear data and clear cache then open again

[Gauravar]

its a new phone Ajay

[anasm81]

maybe it's happening if u can't add you Google id in your phone

[Gauravar]

restarting ur phone is the best thing anyone can do

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Reset the download manager
Settings > Apps > 3 dot menu button > Show system apps > Download Manager, Check that the app is enabled (we want the option to show as Disable ) > Force Stop.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support