Original topic:

front camera is not working its shows camera failed

(Topic created on: 04-18-2020 12:45 PM)
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kavankaverappa
Active Level 1
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Galaxy Store (Apps & more)
I was tried a lot but the front camera is not working
I tried all the tricks like clear data of the camera reset the mobile and etc.
give this solution
5 Comments
remaining
Beginner Level 2
Galaxy Store (Apps & more)
hii
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Galaxy Store (Apps & more)
Can you send screenshot of the error ur getting
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Galaxy Store (Apps & more)
And which device are u using?
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Galaxy Store (Apps & more)
Bro, check recently installed apps
or
perform reset camera settings
or
perform reset apps preferences
settings>applications>click at 3 dots>select reset apps preferences
or
try phone reset settings(normal)
settings>general management>select reset>click on reset settings..

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Samsung_Support3
Moderator
Moderator
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Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Kindly follow these below mentioned troubleshooting steps to resolve camera issue:-

1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

 

If issue still persist, kindly send us log file through error report section from Samsung Member within 15 minutes of issue occurrence, this will help us to assist you better. (Samsung member > Get help > Send feedback > Error report > Select the issue).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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