Original topic:

Samsung home experience keeps stopping. Can see no apps on home screen

(Topic created on: 10-27-2021 12:57 AM)
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lotyd
Beginner Level 2
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Galaxy Store (Apps & more)
Please help me,fix this
6 Comments
Galaxy Store (Apps & more)
device name
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Galaxy Store (Apps & more)
CLEAR DATA OF CACHE OF THAT APP !

NOW PHONE RESTART(REBOOT) NOW CHECK STILL PROBLEM??
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Iei2
Beginner Level 2
Galaxy Store (Apps & more)

Yes the problem is still there

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Anonymous
Not applicable
Galaxy Store (Apps & more)
Which device? Experience Home or One UI Home??
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Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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lotyd
Beginner Level 2
Galaxy Store (Apps & more)
Phone is fixed. Thank you for your support. I did restore data in settings and phone is restored as a new one with all my apps restored.
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