Original topic:

Display/ Screen

(Topic created on: 08-11-2020 07:58 PM)
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Metalhead11
Active Level 3
Options
Galaxy Store (Apps & more)

Hi,

 

My Galaxy Note 9 was working fine until 2 days back the screen automatically started turning yellowish/ greenish and horizontal lines are displayed on the screen. I am not sure why is this happening all of a sudden, the screen sometimes gets back to normal but again in a couple of seconds it turns yellowish. 
Is anyone facing the same issue?
Someone, please help me with this query ASAP!

 

Thanks,

Kshitij Kamble

19 Comments
utha12245
Active Level 6
Galaxy Store (Apps & more)
for all those who are facing this issue of screen discoloration
do you play a lots of PUBG and COD?
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Metalhead11
Active Level 3
Galaxy Store (Apps & more)
nope.
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Samsung_rYjMBE4
Beginner Level 2
Galaxy Store (Apps & more)
I am also facing same issue since last two days.
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Metalhead11
Active Level 3
Galaxy Store (Apps & more)
I've come to the service center what they have to say. yesterday I spoke to a guy from the service center he said to change the display and that costs around 18k 19k. like seriously? you expect us to spend another 19k just for no fault of ours?
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Samsung_rYjMBE4
Beginner Level 2
Galaxy Store (Apps & more)
after security scan before two days my mobile behaving like this, I have asked one of my friend who is working with samsung he told me that will receive an update in next few days to fix this issue.
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Metalhead11
Active Level 3
Galaxy Store (Apps & more)
I really hope Samsung gives an update to fix the issues 🙄😪
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PRKS
Active Level 2
Galaxy Store (Apps & more)
I am also facing the issue on my note 9
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Samsung_Support3
Moderator
Moderator
Options
Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Adjust the brightness
Settings > Display > Adjust the brightness.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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RubinTech
Active Level 4
Galaxy Store (Apps & more)
Samsung Note 9 Display Problems
Please Join only if you are facing the Display discoloration or Overheating or horizontal lines on display when the brightness is set to low. All these issues are started recently after software update, not by any accidental or physical damage to display.
https://t.me/samsungDisplayProblem
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AK0101
Active Level 6
Galaxy Store (Apps & more)
All indian Users of Note 9

Please follow this link to escalate to CEO help desk

https://www.samsung.com/in/support/write-to-our-ceo/
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