Original topic:

Black line appears in front camera

(Topic created on: 07-17-2021 01:00 PM)
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Mohanshiv
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Galaxy Store (Apps & more)
Hi,

There is a black line appears whenever I open my front camera in galaxy m21. Have anyone faced this issue? Could you help to resolve this?
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Mohanshiv
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Galaxy Store (Apps & more)
Highlight Screenshot_20210717-092925_Camera_36681.jpg
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Galaxy Store (Apps & more)
Is it affect taking picture
I mean send a pic taken with the phine and send to other device and check the like is in the picture
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Galaxy Store (Apps & more)
Is this20210717_130014_29323.jpg
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Mohanshiv
Active Level 1
Galaxy Store (Apps & more)
I ll take video and send
Mohanshiv
Active Level 1
Galaxy Store (Apps & more)
Yes, for selfies it comes like that.
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Mohanshiv
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Galaxy Store (Apps & more)
ThisIMG-20210717-WA0001_36749.jpg
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Mohanshiv
Active Level 1
Galaxy Store (Apps & more)
Pic20210716_144908_36290.jpg
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Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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