Apps from Google play store and Galaxy store not getting updated

[AnoopArvind]

Some of the apps are not getting updated from Samsung Galaxy Store and Google Play Store. Always getting the error message - Couldn't install, please Retry. I believe this issue started only after one UI update.

If I uninstall any of the APPs which is not getting udpated, then I'm not be able to install it back.

Called Samsung Support and they suggested me 5 options 

Option 1 : remove cache and Data from Google play store and Google play services and then try to update apps on Google play store - didn't work

Option 2 : Use 'uninstall updates' Option on Google play store app and then to try update the apps - didn't work 

Option 3 : go to Apps in settings menu and then reset app preferences. Then try to update the apps on play store - didn't work 

Option 4 : go to general management in settings menu and then go to reset Option. In reset Option, click on 'Reset all Settings' , 'Reset network settings' and 'Reset accessibility settings' each and then after everything gets reset, try to install the app updates on Google play store - didn't work 

Option 5 : start mobile in 'Safe Mode' and then try to install the apps on Google play store - didn't work as well . Infact by doing this I have 17 apps that not getting updated now (whereas earlier I had only 6 apps which had this issue)

After multiple calls to Samsung customer care and they taking control of my mobile thru smart tutor, none of them could resolve the issue.

Totally frustrated throughout this issue.. I'm not even able to download apps that I need for some urgent requirement. 

I was reading thru the Samsung community page and could see that many other folks are going through this agonizing ordeal as well.

Not sure when Samsung is going to get this fixed. 

Ive been using samsung phones since the last 15 years..Thinking of switching to another better brand now..

[pramodn85]

This happened to my device also after the upgrade but it automatically fixed. I too tried clearing the cache etc but none of them helped at that moment but after one or two days i rechecked the play Store update section and tried updating the app and it updated. Don't know what happened but for sure culprit is the upgrade to Android 12. Hope everything will get settled once they release the next Ota update.

[AnoopArvind]

Thanks for the update Pramod. Glad to know it's working fine for you. In my case, its been more than a week now. Some apps do get updated once in a while but can't force update any of the pending ones. Really frustrating though after the upgrade to Android 12. Hope there's a fix soon

[WalkieTechie]

Have you tried Google Play System Update in the general phone's Settings? And wipe cache partition in Recovery mode?

[Ravi098]

A5o one ui 4.0 beta update kab milega

[Ravi098]

Is phone mien kafi dikkat a rhi hai

[Ak5hay_09 · Accepted solution]

Fixed for me ... jst few work around.
1. clear cache and data of playstore.
2. disable playstore
3. restart phone.
4. enable playstore.

try updating/installing apps.

if this helps click on 3 dots and accept as Answer

[AnoopArvind]

Wow ! This worked for me perfectly well. Thanks a mil for sharing this solution.
Can't believe though samsung customer care never knew about this option.

[Ak5hay_09]

This problem is not from Samsung actually. its the problem with Android 12.

Glad you got a fix. 🤗

[AnoopArvind]

Agree 🙂.. but atleast samsung customer care should have known and guided accordingly.. they made me go through this ordeal and finally the fix was so simple..thanks again