Original topic:

widevine l3 out of the box in s23plus

(Topic created on: 11-17-2023 05:48 PM)
1510 Views
sagars23plus
Active Level 3
Options
Galaxy S
Galaxy s23 plus my device is having widevine l3 out of the box
So no hdr10 or hd content on ott apps 
Only standard defination which is 480p on netflix 
Prime and hotstar ott apps 
But acutually s23 plus support widevine l1 
This not acceptable in high end smartphone 
Went to samsung store blaming third-party app
And google to bring update in play store
Done everything updated the device , factory teset , 
Play system update , uninstall and reinstalled netflix 
Clear netflix cache not fix
Samsung customer support is telling to wait only 
I have 4k plan in netflix but geting only sd quality

Netflix support they cant help ask to go device manufacturers 
 
I have been waiting since 8months no solution 

18 Comments
Galaxy S
Just update your phone
0 Likes
sagars23plus
Active Level 3
Galaxy S
Already updated to beta then reset then update to final one ui 6
0 Likes
sagars23plus
Active Level 3
Galaxy S
Screen shotScreenshot_20231117_180803_Netflix.jpgScreenshot_20231117_180712_Settings.jpgScreenshot_20231117_180731_Settings.jpg
0 Likes
Devv_007
Expert Level 5
Galaxy S
https://play.google.com/store/apps/details?id=com.androidfung.drminfo
Install the app and post its widevine CDM screen shot here.
0 Likes
sagars23plus
Active Level 3
Galaxy S
Widevine l3Screenshot_20231117_181945_DRM Info.jpgScreenshot_20231117_181952_DRM Info.jpg
0 Likes
Devv_007
Expert Level 5
Galaxy S
Strange ,your wide colour gamut is also false , and mine is true ,I think there could be problem with the hardware itself.
Try to refash the whole firmware.Screenshot_20231117_182829_DRM Info.jpgScreenshot_20231117_180845_DRM Info.jpg
0 Likes
sagars23plus
Active Level 3
Galaxy S
Once softwares reset offical from samsung
0 Likes
Devv_007
Expert Level 5
Galaxy S
Revisit the service center and ask them to fix it cuz you have given huge amount of money for this sht..
0 Likes
sagars23plus
Active Level 3
Galaxy S
They don't know the **bleep** they dont care they are very dumb
0 Likes