Original topic:

usb type c to headphone adapter not working suddenly ,s10 lite

(Topic created on: 08-07-2020 01:02 AM)
9809 Views
ritzxer
Active Level 1
Options
Galaxy S
Usb type c to headphone stopped working suddenly after i got a message , charging connected device via usb is there a way to fix this
12 Comments
YatinAngara
Active Level 8
Galaxy S
Try restarting your device and check again.
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maddys769
Active Level 1
Galaxy S
i have the same problem
When i connect the included type c earphones with my mobile it remains connected, untill i start listening to some video or music it disconnects with a notification " samsung usb type c headset checking firmware version" .
And sometime when i connect earphones it show up as a usb charging device .
There's no problem with the physical connection , socket or port of earphones. Because it doesn't shows usb disconnected when the music stops and checking firmware pops up ,usb disconnected is only shown when i remove the earphones from usb port.
The earphone is working fine on other devices.
This is a software issue.
ritzxer
Active Level 1
Galaxy S
it's a software issue
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VishalPawar86
Active Level 3
Galaxy S
if software issue then how to resolve bro ?
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Samsung_Support5
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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colinm1956
Beginner Level 2
Galaxy S

I have the same issue with my S10 Lite. I have retarted but my my music will only play through the phone, not headphones.

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shahid_92
Active Level 1
Galaxy S

same issue. No adapter (C type to 3.5mm) works even.

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VishalPawar86
Active Level 3
Galaxy S
same problem while watching YouTube or any apps video the headphones sign come and stops playing. Galaxy s10 lite
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maddys769
Active Level 1
Galaxy S
yeah exactly same issue
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