usb type c to headphone adapter not working suddenly ,s10 lite

[ritzxer]

Usb type c to headphone stopped working suddenly after i got a message , charging connected device via usb is there a way to fix this

[YatinAngara]

Try restarting your device and check again.

[maddys769]

i have the same problem
When i connect the included type c earphones with my mobile it remains connected, untill i start listening to some video or music it disconnects with a notification " samsung usb type c headset checking firmware version" .
And sometime when i connect earphones it show up as a usb charging device .
There's no problem with the physical connection , socket or port of earphones. Because it doesn't shows usb disconnected when the music stops and checking firmware pops up ,usb disconnected is only shown when i remove the earphones from usb port.
The earphone is working fine on other devices.
This is a software issue.

[ritzxer]

it's a software issue

[VishalPawar86]

if software issue then how to resolve bro ?

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[colinm1956]

I have the same issue with my S10 Lite. I have retarted but my my music will only play through the phone, not headphones.

[shahid_92]

same issue. No adapter (C type to 3.5mm) works even.

[VishalPawar86]

same problem while watching YouTube or any apps video the headphones sign come and stops playing. Galaxy s10 lite

[maddys769]

yeah exactly same issue