sir respectfully i want to tell u that i can update my phone with android oreo version plz suggest me so i can get my phone up to date that will be your most kindness itz my question for u so plz give me an answer my phone is in not good condition so plz help for my issue
Thanks for reaching out to the Samsung support communities! We do apologize for the inconvenience caused to you due to delay in the release of software update for your device. Samsung constantly works towards bringing-out the best updates and incorporating the latest technology along with great features. However, updates are released through FOTA in waves only, so we’re unable to determine when your device will receive an update. We will notify you any update in this regard via FOTA. We appreciate your loyalty, thanks for sharing your query with the Community!
For the issue you are facing in the device, kindly provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/