Original topic:

uncertified device

(Topic created on: 01-11-2018 01:22 PM)
321 Views
kruparth
Active Level 3
Options
Galaxy S
after recent update my galaxy s8 shows uncertified device in Google play store... how to solve it??
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7 Comments
Galaxy S
Just Uninstall Play store and Re Update It
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sammobile001
Active Level 10
Galaxy S
reinstall will not help
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sammobile001
Active Level 10
Galaxy S
it's because of beta version
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sammobile001
Active Level 10
Galaxy S
have u install the 2nd update came after Oreo Beta version update
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sammobile001
Active Level 10
Galaxy S
have u updated ur device to 2nd update came after Oreo Beta version update
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kruparth
Active Level 3
Galaxy S
nop i have registered for oreo beta on 3rd jan but still i am not getting update
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admin_
Expert Level 5
Galaxy S
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Kindly update your device if available as there might be issue with the update.
2) Take full data back up and reset the device.
If the issue still persists, We would request you to provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you.
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