Original topic:

unable to access Storage/Android/Data folder

(Topic created on: 03-13-2021 11:15 AM)
1352 Views
Pankaj8684
Active Level 3
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Galaxy S
I recently updated Android 11 in my Samsung s10 plus. Storage/Android/Data folder is no longer access-able in my device. Do anyone else having the same problem. Also share if anyone has the solution?
9 Comments
Galaxy S
Sir In Android 11 Google has removed the access to Data and OBB folders.
still if you want to access these folders you download third party app from play store to access the folders.

if my comment was helpful then click on 3 dots near my comment and click accept solution
Pankaj8684
Active Level 3
Galaxy S
it's not a good job as that was an important folder and we must need access.
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Galaxy S
This is google who restricted access because of privacy concerns. And it's a better move.

If you still need to access that Data folder download Solid File Explorer from play store.


If that helped or solved your query "Accept as solution" will be appreciated.
Ehsank
Expert Level 5
Galaxy S
From android 11 it is restricted but you can access by download file explore app from playstore you can check this out
1. https://play.google.com/store/apps/details?id=com.lonelycatgames.Xplore
1. Allow access after open the app
2. Click on internal storage
3.click on android, data click on continue
4. New page will open ,click on "use this folder
6. Click on allow "xplore to access files in Android
Ehsank
Expert Level 5
Galaxy S
and if my given comment /answers will work for you and useful then you can accept as solution by clicking on 3dot at my comments
Ehsank
Expert Level 5
Galaxy S
follow ss1

Screenshot_20210303-140400_Permission controller_78412.jpg

Screenshot_20210303-140412_X-plore_78413.jpg

Screenshot_20210303-140839_X-plore_78419.jpg

Screenshot_20210303-140814_X-plore_78418.jpg

Ehsank
Expert Level 5
Galaxy S
ss2

Screenshot_20210303-140906_Files_78421.jpg

Screenshot_20210303-140859_Files_78420.jpg

Pankaj8684
Active Level 3
Galaxy S
yes, but I can't access the files from there.
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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