sudden disconnection of call s8

[dilip0103]

using a s8 since past ten days. in this phone while talking automatically call drop occurs and when we try to call, on the screen the calls would have started and timer is started.
both the caller n listener do not receive communication . need to switch off n then only the phone becomes ok

[Juniortech]

jio hai to ye problem mujhe bhi face hui...

[dilip0103]

Vodafone hain Bhai.

[admin_]

Thanks for being with Samsung and for sharing your.
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.

[dilip0103]

this issue is still persisting. now the device automatically reboots itself while I am on a call with someone . buying such an expensive phone and having problems with it, really screws my mind

[dilip0103]

the phone automatically reboots. this was also observed today and happened thrice

[dilip0103]

dear technical expert from Samsung,
we are awaiting your reply. should we take it to the service center??

[dilip0103]

is there a resokution to the issue raised by me ?

[SammYz]

yes,I am also facing same problem..did everything but it is still there

[khagesh]

This is happening with me too. This is just unbearable