How long does Samsung support their Galaxy S series mobile software update and security update ?samsung anything committed like Google (2 garanteed software update and 3 year garanteed security update from the date of launch). because price wise there is no much difference between samsung flagship mobile and Apple iPhone. but Apple is provide almost 4years support to iphone .5s owners also enjoying with latest software version. it's worth for spending 40k. we expecting samsung should be declared the end of life of each series mobile and try to provide monthly update ontime without fail like BlackBerry android phone.
We understand your concerns related to Samsung device upgrade. We will provide this feedback to relevant departments so that better upgrade policy can be attained for customers. But, meanwhile, we would like to advice on three key aspects: - Samsung plans to provide updates to many devices in 2017. Samsung can't confirm any date until decided as mobile market is highly prone to changes & very competitive. - With many devices to upgrade & appreciable inbuilt new features, Samsung assures priority for customer service both on terms of quality & timely update. - Samsung continues to most Trusted Brand in India under ""Consumer Durables"" category. Please check http://brandequity.economictimes.indiatimes.com/news/business-of-brands/most-trusted-brands-2016-brand-ranking-category-wise/56761714 With respect to above points, we would like our customers to continue to keep faith in service & mobile product quality.
