Original topic:

screen display issue.

(Topic created on: 05-29-2020 10:59 PM)
696 Views
elango_elaa94
Beginner Level 2
Options
Galaxy S
screen displayed black while reducing the brightness in Samsung s9 and also flickering.
Green line displayed.

12 Comments
Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Adjust the brightness
Settings > Display > Adjust the brightness.

 

2. Check device in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the screen.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
karidc
Active Level 2
Galaxy S
just wanted to post an update about this happening.
every update throws the display settings with one update solving the problem and one screwing it up.
@Samsung, please do a better quality check for the same before releasing any software. The problem has returned and now I have to wait for another update hopefully waiting for the issue to be fixed? we don't buy the note for such lack of commitment of the software quality.

very disappointed, Samsung.
0 Likes
karidc
Active Level 2
Galaxy S
just wanted to post an update about this happening.
every update throws the display settings with one update solving the problem and one screwing it up.
@Samsung, please do a better quality check for the same before releasing any software. The problem has returned and now I have to wait for another update hopefully waiting for the issue to be fixed? we don't buy the note for such lack of commitment of the software quality.

very disappointed, Samsung.
0 Likes