- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-14-2020 02:29 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-14-2020 03:29 PM (Last edited 04-14-2020 03:30 PM ) in
Galaxy Soverheating is gone battery now is fine 👍.
I'm thinking to not update my phone anymore , everytime happens something!
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-14-2020 06:24 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-14-2020 06:35 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-15-2020 12:58 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-15-2020 01:07 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
04-15-2020 02:44 PM in
Galaxy SHey there,
Can you please contact our call center on 800 7267864 to check the battery issue as it may need some guides on how to optimize the battery.
Thank you
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-15-2020 02:55 PM in
Galaxy Swell i called and they said battery and heating issues is bcz of third party application.
i told them that i am only using the phone for whatsapp, calls and emails these days and really busy for using for anything else these days. and they said that is the only reason that ur using third party apps like whatsapp.
but i have been using that on note10 and many other samsung phones. this is not the first time and now using these same apps on 1400$ premium phone i having issues like over heating and less battery life.
i know battery life is subjective and on customer usage but my usage is basic and comparing with note 10 plus i am getting less battery life on s20 ultra.
sorry to say but the answer i got from customer care seems like a excuse that can be said to any customer and they will just let it go.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-11-2021 03:54 AM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-24-2020 04:26 AM in
Galaxy Sin general my phone is is getting hot even if i am charging or typing a long email. Customer care sounds like recording as each of the customer service agent say the same thing (bcz of third party app)
SAMSUNG DO SOMETHING REAL QUICK. EITHER REPLACE THE PHONES WITH SNAPDRAGON OR JUST RECALL IT AND WAIT FOR NOTE 20
-CAMERA FOCUS IS STILL NIT FIXED. CLOSE UP IS IMPOSSIBLE TO TAKE ON S20 ULTRA
- OVER HEATING
- POOR BATTERY LIFE WITHOUT HEAVY USAGE
