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08-16-2020 05:01 PM in
Galaxy Sdo i need to adjust any volume like system volume ? or is it by default?
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08-16-2020 08:04 PM in
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08-17-2020 10:14 PM in
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08-17-2020 02:17 AM in
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08-18-2020 07:24 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "sound" issue kindly follow the given below steps:
1. Disconnect all accessories :
>>Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.
>>Remove any third-party case.
2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
>>Tap on Settings> Tap on General Management> Tap on Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support