Original topic:

s8 plus charging issue

(Topic created on: 06-13-2017 11:39 AM)
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Abbyshake
Beginner Level 2
Options
Galaxy S
my s8 plus is not being charged over 83 percent.its happening for some 3-4 days.it goes up to 83% and then stops.please give some solution.
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5 Comments
SivaSagar
Active Level 3
Galaxy S
unplug it and plug again.. it will work.. same is happening on my s6 and s7.
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007RAHUL
Beginner Level 2
Galaxy S
3-4 din m usne unplug plug nhi Kya ho ga Kya.lol
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benelli
Beginner Level 2
Galaxy S
same issues with s8 too charging doesn't exceed form 83 percent plus heating issue no policy of replacing mobile phone in Samsung.
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admin_
Expert Level 5
Galaxy S
Thanks for being with Samsung. We would like to inform you that As we know during wireless charging or fast charging, the device may feel hotter and this is normal range of operation which does not affect the device’s lifespan/ performance. If the battery temperature goes beyond specified limit, the charger may stop charging the device and start charging again once temperature goes down up to the normal temperature (e.g. 36ºC) and this is only a precautionary action for customer safety. This mode is called as “Swelling Prevention Mode”

Swelling Prevention Mode:
Swelling prevention mode is triggered due to the high temperature. If the phone temperature rises beyond certain limit, the maximum charging voltage is limited to 4.15V which is equivalent to 70~80% (± 5%) of battery level. This operation is disabled and start charging again once temperature goes down up to the normal temperature (e.g. 36ºC).
Abbyshake
Beginner Level 2
Galaxy S
thanks,now the problem got solved
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