sheldonboadita
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09-17-2017 09:11 PM (Last edited 03-16-2019 05:52 PM ) in
Galaxy S
S7 edge had the one time screen replacement, now note 8 has the offer, why did you skip the offer for this the s8 and s8+? My glass shattered which you claim it's a gorilla 5 and it's strong and sturdy, it's merely like that dvd discs. The glass had turned to powder on the edges and several cracks on the screen as it just fell from a 5 feet height. I had to pay 13,550 for the screen for my s8, when one of your representatives(prashant) on the phone promised me that the screen is free. And why I am being charged for labour charges? Are you here to fool people? I have the call reference number too.(#3706545634) The agent said that don't worry, it's free, go to the service center and get it replaced, I even confirmed it again that free hai na? He said yes its free, repalcement milega. When I went to the service centre, the arrogant care representatives said the offer is not available and asked me to pay the amount. I need an answer and my hard earned money back. Attached is the invoice. (no.628950717023566)
6 Comments
WAHEGURU
Active Level 3
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09-17-2017 09:32 PM in
Galaxy S
where are u samsung India!! speak??
nani1998
Active Level 2
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09-17-2017 10:13 PM in
Galaxy S
even my s8 got scratches not satisfied with corning gorilla glass 5
latifs8plus
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09-17-2017 10:35 PM in
Galaxy S
we want one time screen replacement
tejabala
Active Level 6
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09-17-2017 10:54 PM in
Galaxy S
did water proof still there or it gone after repair
rohit3091
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09-18-2017 07:21 PM in
Galaxy S
its still there just wen u get repaired just asked them to give demo
admin_
Expert Level 5
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09-18-2017 05:31 PM in
Galaxy S
Thanks for being with Samsung and sharing your concern. We would like to inform you that we have dedicated support team for service issue, so we will request you to kindly send us your concern with contact details so they will better assist you in this regards on provided link http://www.samsung.com/in/support/erms/.