Original topic:

s20fe 5g issues after one ui 5.1 update

(Topic created on: 03-21-2023 09:37 PM)
895 Views
escalated009
Active Level 5
Options
Galaxy S
noticed poor network reception, no 4g+ service, bad wifi performance and sluggish camera after 5.1 update.
hope to be resolved soon.
4 Comments
Sáyân15
Expert Level 5
Galaxy S
Camera is as gd as it was before...
Maybe something problem in your specific unit. Also do note that network performance depends on your area's network coverage...
Earlier i was also struggling with network problems & internet speed issues & i thought that problem is on my device, but after i complained jio regarding the network issues, they fixed in 3 months & now see this, I'm getting carrier aggregation every time, with gd 4G speeds...Screenshot_20230512_172217_Chrome.jpg
alxgiann
Beginner Level 2
Galaxy S

I regret updating to 5.1 on my Note 20 ultra, completely ruined my device. Had some minor issues after the 5.0 update but I was not prepared for something like that! Data reception completely broken, refused to connect on 4G/5G, for Wifi need to be in the same room with the rooter otherwise the signal drops every now and then, same with wireless reception where I used to have 3-5 bars now it's 1-2, if I'm lucky. Battery goes faster, charging is slower. The device is over 2 years old,  I understand how things work however this is unacceptable. I was hoping to keep the device until the end of the year, now I'm forced to get a new one. My phone is an important tool for my work , I need to have 100% trust , but now I have lost most of it.   

cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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SChandru
Beginner Level 2
Galaxy S
Again poor network reception issue.
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