Mudassar
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03-22-2018 10:34 PM in
Galaxy S
in galaxy s9+ very often an error message come on display that your proximetry sensor is blocked touch to use your
can anyone tell me how can remove this error..
can anyone tell me how can remove this error..
6 Comments
AbhijithSB
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03-22-2018 10:35 PM in
Galaxy S
Turn off 'Block accidental touches' or just keep your hand away from the proximity sensor while turning your screen on.
Mudassar
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03-22-2018 10:48 PM in
Galaxy S
thx for the rply
can you tell me please where is proximity sensor is located??
can you tell me please where is proximity sensor is located??

Anonymous
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03-22-2018 10:53 PM in
Galaxy S
on top where your camera lies
GalaxyTeam
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03-23-2018 10:07 PM (Last edited 03-14-2019 04:38 PM ) in
Galaxy S
AbhijithSB
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03-22-2018 10:55 PM in
Galaxy S
Proximity sensor is right next to the Light sensor near the IR LED.
admin_
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03-23-2018 05:40 PM in
Galaxy S
Thank you for reaching out to the Samsung community! We would like to inform you kindly follow the steps below to resolve your concern:-
- Ensure the device proximity sensor is not covered with the protective glass.
- Navigate to settings>>device maintenance>>optimize now.
- Please run your device in safe mode.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Ensure the device proximity sensor is not covered with the protective glass.
- Navigate to settings>>device maintenance>>optimize now.
- Please run your device in safe mode.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
