Original topic:

proximetry sensor block dispaly error

(Topic created on: 03-22-2018 10:34 PM)
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Mudassar
Active Level 1
Options
Galaxy S
in galaxy s9+ very often an error message come on display that your proximetry sensor is blocked touch to use your
can anyone tell me how can remove this error..
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6 Comments
AbhijithSB
Active Level 9
Galaxy S
Turn off 'Block accidental touches' or just keep your hand away from the proximity sensor while turning your screen on.
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Mudassar
Active Level 1
Galaxy S
thx for the rply
can you tell me please where is proximity sensor is located??
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Anonymous
Not applicable
Galaxy S
on top where your camera lies
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GalaxyTeam
Active Level 7
Galaxy S
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AbhijithSB
Active Level 9
Galaxy S
Proximity sensor is right next to the Light sensor near the IR LED.
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admin_
Expert Level 5
Galaxy S
Thank you for reaching out to the Samsung community! We would like to inform you kindly follow the steps below to resolve your concern:-
- Ensure the device proximity sensor is not covered with the protective glass.
- Navigate to settings>>device maintenance>>optimize now.
- Please run your device in safe mode.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/